Terms & Conditions

Welcome to 5K Junk

By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking or using our junk removal services.


1. Services

5K Junk provides residential and commercial junk removal, waste collection, recycling, cleanouts, hauling, and related disposal services. All services are subject to availability and may vary depending on location and project size.

We reserve the right to refuse service for any hazardous, dangerous, or prohibited materials.


2. Estimates & Pricing

All quotes and estimates provided by 5K Junk are based on the volume, weight, type of materials, labor required, and accessibility of the junk to be removed.

Final pricing may change if:

  • The amount of junk differs from the original estimate
  • Additional labor is required
  • Hazardous materials are discovered
  • Access to the property becomes limited

Customers will always be informed before any pricing adjustments are made.


3. Payment Terms

Payment is due immediately upon completion of services unless otherwise agreed in writing.

We may accept:

  • Cash
  • Credit/Debit Cards
  • Electronic Transfers
  • Other approved payment methods

Failure to provide payment may result in additional collection or legal action.


4. Customer Responsibilities

Customers are responsible for:

  • Ensuring safe and legal access to the property
  • Identifying items for removal clearly
  • Removing personal or valuable belongings before service begins
  • Informing our team about any hazardous or restricted materials

5K Junk is not responsible for items accidentally removed if they were included within designated junk piles or removal areas.


5. Prohibited Items

For safety and environmental reasons, we may not remove certain hazardous or restricted materials including:

  • Chemicals
  • Paints
  • Fuels
  • Asbestos
  • Biohazard materials
  • Explosives
  • Toxic waste
  • Illegal materials

Please contact us beforehand if you are unsure about an item.


6. Eco-Friendly Disposal

5K Junk is committed to responsible disposal practices. We recycle and donate eligible items whenever possible; however, we cannot guarantee that every item will be recycled or donated.

Disposal methods may vary depending on local regulations and facility availability.


7. Scheduling & Cancellations

Appointments are scheduled based on availability.

Customers may reschedule or cancel appointments by contacting us in advance. Last-minute cancellations may be subject to cancellation fees depending on the circumstances.

We reserve the right to reschedule services due to:

  • Weather conditions
  • Safety concerns
  • Equipment issues
  • Unforeseen operational delays

8. Liability

While we take reasonable care during all junk removal services, 5K Junk is not liable for:

  • Pre-existing property damage
  • Hidden structural damage
  • Delays caused by weather or circumstances beyond our control
  • Loss of items not identified prior to removal

Customers agree to release 5K Junk from liability for incidental damages related to service performance unless caused by proven negligence.


9. Website Use

All content on this website including logos, text, graphics, and branding is the property of 5K Junk and may not be copied, reproduced, or distributed without written permission.

Users agree not to misuse the website or attempt unauthorized access to website systems or information.


10. Privacy

Any personal information submitted through our website or during service requests will only be used for communication, scheduling, customer support, and service-related purposes.

We do not sell or share customer information with third parties except where required by law.


11. Changes To Terms

5K Junk reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services or website constitutes acceptance of any updated terms.


12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

5K Junk

📞 Phone:+1 (604) 396-4002
📧 Email: Plsran86@gmail.com
📍 Location: 14746 69 Ave , Surrey